We know that keeping mission critical systems running smoothly is important to the success of your terminal. We therefore offer a range of Support packages tailored to meet your needs.
We have always tailored our Support packages to ensure that the service required matches the budget to hand and the operational needs.
If you need 24 hour a day, 7 days a week support - we can do it. If you don't need that level of assurance - we can still do it.
With a Support package in place system downtime can be kept to an absolute minimum. We know our systems intimately - we built the hardware, we wrote the software - so we'll get you up and running as quickly as possible.
Our Support team offers multiple communication channels with it customers - telephone, email, remote access and on-site support.